Within the meals service enterprise, each hour that you simply’re open and working is essential to your backside line. So what occurs once you’re open however not working (or not absolutely working) as a result of upkeep points? Chances are high, you’re shedding cash. Listed below are some (in all probability all too acquainted) examples:
- The HVAC is out, your kitchen employees is able to cross out and prospects are strolling out because of the warmth
- Your walk-in freezer is down, the ice cream is melting, and you’ve got a supply coming in an hour
- It’s Fried Rooster Friday, and your deep fryer is on the fritz
- The well being inspector is due, and the dishwasher simply stopped working
We may go on, however you get the purpose. The issue is compounded once you’re managing a number of areas. It’s laborious sufficient to maintain up with all of the restaurant gear service wanted for one location, however once you oversee a handful to a dozen or extra, issues can get overwhelming in a rush.
When you have got completely different distributors for every location and for every kind of restaurant gear service, you may be juggling appointment schedules, work orders, and invoices for dozens of distributors!
Right here’s some recommendation that would shave hours (at the very least) off your weekly schedule: construct a relationship with a single restaurant gear service supplier for all areas and companies, together with refrigeration gear, kitchen gear and HVAC. Doing so can’t solely lower your downtime and enhance earnings, however enhance restaurant gear service and make your life quite a bit simpler alongside the best way.
Associated article: 7 Commercial Maintenance Tips for Multi-Location Businesses
6 causes to work with a single restaurant gear service supplier
Right here’s why you’ll get higher service and decreased downtime when you have got one trusted firm who can deal with all of your restaurant gear service wants.
1. Higher response time in an emergency
Isn’t it at all times an emergency when a chunk of mission essential gear goes down? Whenever you work with a restaurant gear service firm that understands your small business, we get that. It’s not only a fridge or a kitchen hood, it’s your small business that’s at stake.
Whenever you want service in a rush, there’s no time to be determining who to name. You desire a single level of contact that may get there quick and deal with the whole lot. Additionally right here’s a secret tip: when you have got a bigger service contract with a single vendor (somewhat than smaller ones with a number of distributors), your name is a high precedence.
2. A devoted account supervisor
When you have got a well-known one that is aware of you and your small business, it not solely takes the stress out of the scenario, however streamlines the method. There’s no must dig by previous payments attempting to determine who mounted your lowboy final time and discover their telephone quantity. Your account supervisor already is aware of your folks, your areas, and the service historical past for every one. There’s no want to enter prolonged explanations. Or worse, play center man between your employees at one location and your restaurant gear service firm. Simply make one name, and the issue is dealt with.
3. Somebody who understands all of your methods
Right here’s a indisputable fact that not many restaurant managers understand: the operation of every system impacts the operation of the others.
Allow us to clarify. When your AC is having issues, your refrigeration gear has to work more durable to keep up set temperature. That’s as a result of the nice and cozy ambient air causes temps contained in the containers to rise. You may as well get ice increase on the coils of your refrigeration items. Likewise, issues together with your kitchen exhaust hoods can have an effect on the operation of your air-con system. And the way about open show circumstances? In case your area is simply too heat as a result of ac points, that show case can run consistently attempting to chill the encompassing area till it lastly freezes up and breaks down.
Do you see why you want one restaurant gear service firm that understands these interactions between methods? It saves time troubleshooting (good to know once you’re paying by the hour), solves issues and will get the whole lot up and working sooner.
4. Much less paperwork for you
What may you do with a number of additional hours each week? It’s commonplace to realize that a lot time with a single service supplier. You resolve: would you somewhat juggle 45 work orders and invoices or one from a single restaurant gear service firm?
5. Higher communication
One other trouble about managing service for a bunch of areas is following up with employees on web site and maintaining updated about what’s happening. With a relationship with the fitting restaurant gear service firm, that communication can occur mechanically. You’ll get emails confirming appointments, then comply with ups to let what occurred through the service name. No extra chasing folks for data! Or worse, being at midnight about service issues at a location.
6. Assist with strategic planning
Think about in case your restaurant gear service supplier may offer you quarterly studies detailing service hours spent at every location. And pinpoint issues you may resolve proactively to economize. These studies are like crystal balls that may present you which ones areas will want gear changed within the coming 12 months, serving to you to plan for alternative. Not solely does that forestall all of the hassles of downtime when the previous gear fails, but it surely offers you the time to buy round for the very best deal. The icing on the cake: you appear like a star to your boss once you plan strategically for capital purchases.
Associated article: Restaurant HVAC: 7 Ways to Find a Better Service Provider
Right here’s the subsequent step in enhancing your restaurant gear service. Chances are high you might be acquainted with upkeep contracts for HVAC, however many restaurant managers will not be conscious that they will get the identical advantages and extra with a refrigeration service contract. Right here’s a free and useful useful resource that explains Refrigeration Preventive Maintenance Contracts: How to Find the Right One for Your Food Service Operation.