Our technician Marcus shocked a consumer lately – by delivering EXACTLY what she requested for!
The entire thing started when our name heart consultant referred to as to substantiate the upcoming appointment with the home-owner. One of many questions she requested was, ‘How can I make your day higher?”
The home-owner answered with the very first thing that got here to her thoughts to make any day higher: “A scorching fudge sundae.”
She could have been half-joking, however our name heart consultant put the phrases ‘consumer would love scorching fudge sundae’ into the notes from her name.
Previous to going to the appointment, our technician Marcus reviewed these notes. So he determined to cease on the native Dairy Queen on his manner and get the sundae.
When the consumer opened the door and noticed Marcus standing there with a scorching fudge sundae, she was surprised after which began laughing.
She had assumed her sundae request can be handled as a joke, however was completely delighted when Marcus adopted by.
Marcus, thanks for making your consumer’s day with that cool and candy Good Deed For Free!